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Systems Engineer

This role is on a permanent contract basis.
Applications close on 15 December 2021

We’re looking to expand our team with a Systems Engineer to help our business achieve sustainable growth and strengthen our position in the market as an IT Governance & Architectural Services Consultancy. Preference will be given to candidates from all designated groups including people with disabilities.

Life of a Systems Engineer at AVeS Cyber Security:

You will work closely with the Director/team leader to deliver these value-adds.

Overview

Department: Cyber Connect

AA/EE: Not Applicable

Application closing date: 15 December 2021

Location: Johannesburg, Gauteng.

Contract type: Permanent

Starting date: January 2022

Day-to-Day Responsibilities

  • Provide 1st  and 2nd line support to customer base via IM, emails, telephonically, onsite, remotely and any other communication method needed.
  • Maintain support to all systems/infrastructure within the Cyber connect practise, clients or affiliates
  • Timelessly perform planned system/infrastructure maintenance.
  • Compile system/infrastructure reports and data for review.
  • React timelessly to support queries from clients, team leaders.
  • Monitor and react to all systems and infrastructure within the Cyber connect practise, clients or affiliates.
  • Comply with all security requirements and recommendations of the group, practise, team leaders or directors
  • Maintain lines of communication to all practise suppliers for product support.
  • Escalate unresolved support queries timelessly to the required personnel or suppliers.
  • Attend training, reading of material, news and information from all suppliers.

Qualifications

Mandatory

  • Matric
  • Networking systems Certifications/diploma’s N+ and 3 years experience

Advantageous

  • Linux experience or certifications
  • VOIP systems and telephony certification/diploma

Experience

Mandatory

  • Networking systems Certifications/diploma’s N+ and 3 years experience
  • 1st line customer support 5 years’ experience

Advantageous

  • Product-related training experience within the Mandatory requirements
  • 2nd line customer support experience
  • A + Certifications – Server/virtualization systems experience.
  • Project management experience.
  • Cloud computing certifications/training and experience
  • Hardware certifications and experience.
  • Onsite installations and configurations certifications and experience

Skills & Competencies

Mandatory

  • Driver’s licence and own car with 3 years driving experience in the greater Gauteng.
  • Excellent verbal and written communication skills (English, other languages are advantageous).
  • Excellent work ethic: energetic, get-things-done attitude and take responsibility to deliver positive results beyond expectations.
  • Solid proficiency in computer literacy and Microsoft Office 2016.
  • Customer-centric support skills and ability to build productive, growth-focused business relationships.
  • Ability to travel to work and to clients (we are situated near Clearwater Mall in Johannesburg).

Advantageous

  • Knowledge of and working experience in the suite of Office 365 applications.

The kind of people we hire in the A-Team

Live and breathe our values. If you don’t believe in them, we are probably not the right team for you.

Have a keen attention to detail and pride in delivering high-quality work, fast.

Seek growth in their technical abilities, analytical and creative entrepreneurial thinking, as well as communication and business relationship building skills.

Are excited by the opportunities made possible by the world of technology.

Want to make their mark in the technology and business world by building long-term business relationships.

Preference will be given to candidates from all designated groups including people with disabilities.

Live and breathe our values. If you don’t believe in them, we are probably not the right team for you.

Have a keen attention to detail and pride in delivering high-quality work, fast.

Seek growth in their technical abilities, analytical and creative entrepreneurial thinking, as well as communication and business relationship building skills.

Are excited by the opportunities made possible by the world of technology.

Want to make their mark in the technology and business world by building long-term business relationships.

Apply here

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