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Cyber Insurance

We’re the official cyber partner to Discovery Insure’s cyber cover.

“South Africa loses more than R2.2 billion to internet fraud and phishing attacks per year.”

With Discovery Business Insurance’s Cyber Insurance cover, Discovery Business Insurance aims to provide a holistic approach to cyber insurance by assisting clients to both understand and mitigate their cyber risks. South Africa was ranked 6th on the Cyber Exposure Index in 2019. This emphasises the importance of this cover for South African businesses. Discovery Business Insurance and AVeS Cyber Security, its official cyber partner, aim to raise awareness to prepare our clients for the dynamic cyber environment, while also providing access to cyber solutions.

Basic cyber protection package

For only R12 per package per month (incl. VAT):
  • Limited Remote Assistance for limited Remote Desktop Support in the case of a cyber-attack.
  • Basic Anti-Virus and Endpoint Protection to protect your devices and reduce the risk of a cyber attack.
  • Basic PC Health Report to show you which of your devices are safe or at risk in a single dashboard view.

Intermediate cyber protection package

For only R40 per package per month (incl. VAT):
  • Remote Assistance for Remote Desktop Support in the case of a cyber-attack, updating software patches and automatically resolving standard errors on devices.
  • Advanced Anti-Virus and Endpoint Protection to protect your data and devices and reduce the risk of a cyber attack. Advanced features include encryption and scans for vulnerabilities on your devices.
  • Basic Document Backup to protect the data on your devices, in case of devices becoming lost, stolen or cyber attacked.
  • Advanced PC Health Report to show you which of your devices are safe or at risk in a single dashboard view and what is mainly causing safety issues, if there are any.

Advanced cyber protection package

For only R195 per package per month (incl. VAT):
  • Remote Assistance for Remote Desktop Support in the case of a cyber-attack, updating software patches and automatically resolving standard errors on devices.
  • Advanced Anti-Virus and Endpoint Protection to protect your data and devices and reduce the risk of a cyber attack. Advanced features include encryption and scans for vulnerabilities on your devices.
  • Full PC Backup to protect the settings on your devices and restore them in case of a cyber attack.
  • Advanced PC Health Report to show you which of your devices are safe or at risk in a single dashboard view and what is mainly causing safety issues, if there are any.

Package add-ons

At an additional cost per user per month:
  • Full Server Backup to protect the settings and data on your servers and restore them in case of a cyber attack.

Enhanced cyber cover and protection benefits

Available to all Discovery Business Insurance clients from 1 July 2020.

Benefit #1:

Secure Connection

Kaspersky Security for Microsoft Office 365

Kaspersky Security for Microsoft Office 365 package

Clients who sign up for this package between 1 July and 31 December 2020 can access it at no additional cost for the first 6 months (with a 12-month commitment). Thereafter, you will get a 30% discount and pay R21,85 per user per month (incl. VAT).

The Kaspersky Security for Microsoft Office 365 package includes the following protection:

  • Anti-phishing
  • Anti-spam
  • Anti-malware protection
  • Attachment filtering that enables you to set up rules to filter what types of email attachments to allow and block on the mail server.

AVeS Cyber Security will also provide the necessary support services to set up the Kaspersky Security for Microsoft Office 365 package. This service is available at no additional cost to the first 50 users per insured business.

Services to set up the Kaspersky Security for Microsoft Office 365 package

The following services are available to clients at no additional cost for up to 50 users:

Kaspersky Security for Microsoft Office 365 services

  • Kaspersky integration into Microsoft 365 Tenant
  • Basic user guide to sign in to Kaspersky Security for Microsoft Office 365 admin portal
  • Setting up the service account to access Kaspersky’s quarantine portal
  • Setting up standardised required security policies
  • Setting up the required alerts and reports
  • Setting up the email file attachment security policy
  • Online training of technical staff (1-hour session)

Clients can add the following service at an additional cost:

Kaspersky Security for Microsoft Office 365 services

  • Alignment of Kaspersky to custom security policies

Special Offer:

Clients whose Discovery Business Insurance cover starts between 1 July and 31 December 2020 will get the Kaspersky Security for Microsoft Office 365 at no additional cost for 12 months for five users per insured business.

Benefit #2:

Seamless Collaboration

Microsoft 365 Business Basic and Business Standard packages

Clients who sign up for the Business Basic package between 1 July and 31 December 2020 can access it at no additional cost for the first 6 months (with a 12-month commitment). Thereafter, you will get a 20% discount and only pay R87,40 per user per month (incl. VAT).

The Microsoft 365 Business Basic package includes:

You can upgrade to the Microsoft 365 Business Standard package and get a 20% discount, so that you only pay R224,25 per user per month. This is payable from the first month of upgrading.

The Microsoft 365 Business Standard package includes:

  • All elements of the Business Basic package, PLUS
  • Desktop App versions of Outlook, Word, Excel, PowerPoint, OneNote, as well as Publisher and Access (PC only)
  • 1-year free custom domain

AVeS Cyber Security will also provide the necessary support services to help you set up the Microsoft 365 Business packages. This service is available at no additional cost to the first 50 users per insured business.

Services to set up the Microsoft 365 Business Basic and Business Standard packages

The following services are available to clients at no additional cost for up to 50 users:

Microsoft 365 Business Basic package support services

  • Obtaining licensing keys for trials
  • Adding licensing to an existing Microsoft 365 Tenant
  • Enabling service to an existing Microsoft 365 Tenant
  • Setting up of a new Microsoft 365 Tenant
  • Creating new users for cloud services
  • Onboarding email and user guide
  • Link to download and deploy Team Agent
  • Linking local active directory to Microsoft 365 Azure Active Directory

Clients can add the following service at an additional cost:

Microsoft 365 Business Standard package support services

  • Migrating email information from a local exchange or email system
  • Uploading of corporate data from a file server of local SharePoint
  • 3-Hour user onboarding workshop and demo of Microsoft 365

Benefit #3:

IT Support Services 

Dedicated IT Support Desk

All Discovery Business Insurance clients can access this service at no additional cost.

  • You get access to expert support to help resolve IT issues quickly and minimise interruptions to your business.
  • This includes IT services such as assistance with resolving connectivity issues, installing applications, server access, PC performance issues, VPN configuration, and more.

You can access the IT support desk using any one of the following channels:

  • By calling AVeS Cyber Security on 011 475 2407
  • Through the AVeS Cyber Security website, by filling in the form below
  • By sending an email to discovery@aves.co.za and providing your company name, Discovery Business Insurance plan number, and a brief explanation of the required IT assistance

The services offered by the AVeS Cyber Security dedicated IT support desk include:

The services offered by the AVeS Cyber Security dedicated IT support desk include:

  • Server operating system installations
  • Platform troubleshooting – Physical and Virtualised
  • Backup management
  • Basic routing and networking
  • Microsoft 365 management and setup
  • Movers, leavers and joiners
  • Active Directory tasks setup and troubleshooting
  • Microsoft Exchange tasks and features
  • Microsoft Server an application patching and cumulative updates
  • Assistance to resolve the following IT issues:
    • Mapped drive access or Need to Remap a network drive
    • Add printer and scan to email functionality
    • Printers not working
    • Reset Password
    • Applications are hanging, especially Outlook and Excel
    • Hardware replacement (Keyboard, Mouse and Screen)
    • Bluescreen due to windows and driver updates
    • Connectivity issues (Internet is down or Network point needs to be replaced)
    • Problems connecting to a wireless network
    • Changed display for applications after updates have been applied
    • Provide access for RDP Session to a server
    • Limit access to a server
    • Configuration of VPN
    • Problems logging into Workstations and Laptops
    • Problems logging into Microsoft 365
    • Setup email on phone and tablets
    • Install applications (Pastel, Adobe, TeamViewer)
    • Emails going to junk folders (missing emails)
    • Email platform not updating or sending emails
    • PC performance issues

#11 The Healthy Business Show: Robocops and cybercrime

(Audio) 31 min listen.
There are five new viruses or pieces of malware set loose on the internet every second of the day. Small businesses are especially vulnerable to cybercrime. Fred Roed chats to Charl Ueckermann, CEO of AVeS Cyber Security, about ‘black hat hackers’ and ‘white hat hackers” and their roles. Charl says awareness and proactive monitoring puts you in a place to predict incidents and not simply react. Cyber-attacks come at a high price. The average value of one cyber-attack for small businesses is about R1 million and it shoots up to about R16 million for bigger organisations. Listen and learn how to protect your business.

Cyber insurance is your companies’ double-layer safety net

(Article) 5 min read.
The cyber threat landscape has changed so dramatically over the last three years that businesses that to operate in today’s digitally connected world need an effective risk management strategy, one that helps them identify and manage their business risks proactively.

How To Install SolarWinds N-Able Essentials

(Article)
SolarWinds N-Able Essentials can be easily installed on a Windows-based device by following these steps. It is important that you repeat the steps below on all the devices you want to protect as part of your Basic Cyber Protection Package. We will only be able to assist you remotely if a compromised device was actively running SolarWinds N-Able Essentials beforehand.

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