Transform IT into a profit centre and show how it creates true business value for your organisation

When the Information Technology department operates in synergy with strategic business priorities, it can create visible business value — value that can be measured against organisational goals and driven by strategically considered resource investments. We know that business relies on highly-scalable yet stable infrastructures, and agile IT servicing capabilities across its business cycles. Our managed IT services can help you regain your competitive edge by expanding your IT department’s skills and workload capabilities on a controlled, managed platform. Confidently take your spot in the executive inner-circles with your intelligent IT Service Management engine seamlessly performing in the background, continuously proving its Return on Value.

Benefits

  • Gain visibility and insights into the actual operations of your IT environment
  • Improve operational efficiency by understanding the resourcing, infrastructure, technology licensing and hardware efficiency of IT investments
  • Integrate new IT capabilities with existing infrastructures and processes at a lower business risk than before
  • Stimulate innovation by strategically alleviating your IT staff from redundant workload using automation successfully
  • Leverage the process efficiencies as guided by international best practices, such as ITIL and COBIT

Service Components

  • Remote Monitoring & Management

  • Process & Task Automation

  • Predictive Analytics

  • Call Logging & Service Desk

  • Incident Response

  • Executive Reporting

IT Management Process Maturity Model

Source: Gartner Inc, November 2005

Best Practice Alignment

Contact us for a 3-hour, on-site business alignment workshop and due diligence report