Cloud & Datacenter Monitoring with System Center Operations Manager (NE-10964)

 

This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. 

Type

Certified Training Course

Level

Professional

Cost

R 9 400 p.p. (Excl. VAT)

SATV Redeemable 

Yes

Delivery Method

Classroom-based, Instructor-led with emphasis on hands-on exercises.

Duration

5 days

Start time: 09:00 (Registration will commence at 08:30 on the first day)

Prerequisites

Before attending this course, students must have a working knowledge:

  • One or more years’ experience in the design and implementation of System Center Operations 2007 R2 or System Center 2012 Operations Manager is desired.
  • Working knowledge of Windows Server 2008 R2 and Windows Server 2012 R2.
  • Working knowledge of SQL Server 2008 R2 and SQL Server 2012.

Course Objectives

After completing this course, students will be able to:

  • Install Internet Information Services
  • Plan for the deployment of System Center 2012 R2 Operations Manager including:
    • Defining hardware and software requirements.
    • Describing security considerations.
    • Architect a highly available System Center and Microsoft SQL Server platform utilising Microsoft SQL Server AlwaysOn.
    • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
  • Customise the Operations Console with User Roles.
  • Perform different methods of Agent deployment with System Center 2012 R2 Operations Manager.
  • Implement key Management Pack concepts and elements including Management Packs Templates.
  • Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
  • Configure the following:
    • Audit Collection Services.
    • Agentless Exception Monitoring.
    • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
  • Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
  • Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
  • Describe how to use new cloud-based features including System Center Global Service Monitor and System Center Advisor.
  • Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
  • Troubleshoot an Operations Manager Management Group.
  • Perform disaster recovery in System Center 2012 R2 Operations Manager.

Exam & Certifications

There are no exams or certifications associated with this course.

Course Topics

1. Overview and Architecture

Lessons

  • Overview of Operations Manager
  • Overview of Key Features in Operations Manager
  • Overview of Core Components and Topology
  • Addressing Cloud and Datacenter Issues by Using Operations Manager
  • Planning and Sizing System Center 2012 R2 Operations Manager

Lab: Using the System Center 2012 Operations Manager Sising Helper Tool

  • Calculate the hardware requirements for Contoso's Management Group
  • Create a Visio diagram of the proposed Management Group design

2. Deploying a new System Center 2012 R2 Operations Manager Management Group

Lessons

  • Overview of Security Considerations
  • Designing the Management Group
  • Installing System Center 2012 R2 Operations Manager
  • Configuring Operations Manager Default Settings
  • Deploying the Operations Manager Agent
  • Configuring Agentless Exception Monitoring (AEM)
  • Configuring Audit Collection Services

Lab: Installing System Center 2012 R2 Operations Manager and Deploying Agents

  • Installing a new System Center 2012 R2 Operations Manager Management Group
  • Installing and Configuring the Gateway Server
  • Installing the Operations Manager Agent
  • Configuring Active Directory Integration
  • Installing and Configuring Audit Collection Services (ACS)
  • Configuring Agentless Exception Monitoring (AEM)

3. Upgrading Operations Manager

Lessons

  • Overview of Migration and Upgrade Planning
  • Upgrading to System Center 2012 R2 Operations Manager
  • Migrating to System Center 2012 R2 Operations Manager

Lab: Upgrading to System Center 2012 R2 Operations Manager

  • Preparing the Operations Manager 2007 R2 Environment for Upgrade
  • Upgrading the Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager
  • Upgrading the System Center 2012 Operations Manager Management Group to System Center 2012 SP1 Operations Manager
  • Upgrading the System Center 2012 SP1 Operations Manager Management Group to System Center 2012 R2 Operations Manager

4. Configuring Fabric and Application Monitoring

Lessons

  • Introduction to Management Packs
  • Configuring Network Device Monitoring
  • Configuring Fabric Monitoring
  • Configuring Application Monitoring

Lab: Configuring Application and Fabric Monitoring

  • Installing the System Center Management Pack for Windows Server Operating System
  • Installing and configuring the System Center Management Pack for SQL Server
  • Installing the System Center 2012 Management Pack for Microsoft Windows Server 2012 Internet Information Service 8
  • Installing and configuring the System Center Management Pack for SharePoint Server 2013
  • Configuring Network Monitoring
  • Configuring integration between Operations Manager and Virtual Machine Manager
  • Using the System Center Management Pack for VMM

5. Application Performance Monitoring

Lessons

  • Application Performance Monitoring
  • Using IntelliTrace
  • Team Foundation Server Integration

Lab: Monitoring .NET Framework Applications

  • Monitoring .NET Applications
  • Using IntelliTrace
  • Configuring TFS Integration

6. End to End Service Monitoring

Lessons

  • Management Pack Templates
  • Distributed Application Models
  • Global Service Monitor
  • Real-time Visio Dashboards

Lab: Configuring End to End Service Monitoring

  • Configure Agent Locations for the Summary Dashboard
  • Configuring Synthetic Transactions
  • Create a Distributed Application Diagram for DinnerNow
  • Creating a Visio Diagram of the Distributed Application

7. Scorecards, Dashboards and Reporting

Lessons

  • Configuring and Managing Reporting in Operations Manager
  • Configuring Service Level Tracking
  • Configuring the Operations Manager SharePoint WebPart
  • Configuring Dashboards and Widgets
  • Creating Custom Dashboards

Lab: Configuring Reporting, Dashboards and Service Level Tracking

  • Design a custom report
  • Scheduling Reports
  • Configure Service Level Tracking for DinnerNow
  • Configure an Alert Dashboard
  • Configure a Performance Dashboard
  • Configure a Summary Dashboard
  • Configure an SLA Dashboard and add Publish the Dashboard to SharePoint
  • Use the GTM Tool to Publish a Custom Dashboard

8. Configuring and Customising the Console

Lessons

  • Security, Scoping and User Roles
  • Creating Custom Views and Alert Resolution States
  • Configuring Notification Subscriptions
  • Creating Diagnostic and Recovery Tasks

Lab: Customising the Operations Console

  • Creating User Roles and Importing the Active Directory Management Pack
  • Creating Custom Resolution States
  • Creating Custom Views
  • Configuring Notifications
  • Configuring Diagnostic and Recovery Tasks

9. Management Pack Authoring

Lessons

  • Management Packs Authoring Concepts
  • Authoring Management Packs by using the Operations Console
  • Authoring Management Packs by using the Visual Studio Authoring Extensions

Lab: Authoring Management Packs

  • Creating a Management Pack in the Operations Console
  • Authoring a Management Pack using the Visual Studio Authoring Extensions

10. Integrating Operations Manager with Other System Center Components

Lessons

  • Services Manager Integration Data Protection Manager Integration
  • Orchestrator Integration

Lab: Configuring System Center Integration

  • Configure Service Manager Integration with Operations Manager
  • Configure Operations Manager Integration with Data Protection Manager
  • Configure Orchestrator Integration
  • Implement Automatic Web Site Restart and Create an Incident if it Fails

11. Troubleshooting, Tuning and Disaster Recovery

Lessons

  • Troubleshooting Operations Manager Core Components
  • Tuning Management Packs
  • Configuring SQL AlwaysOn for Operations Manager
  • Configuring Data Retention in Operations Manager
  • Disaster Recovery in Operations Manager

Lab: Troubleshooting Operations Manager

  • Troubleshooting an Agent installation failure in Operations Manager
  • Recovering from a Management Server failure
  • Recovering from an Operational database failure