Microsoft Administering Windows Server 2012 (NE-20411)

This course is part two in a series of three courses that provides the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment.


Certified Training Course




R 8 800 p.p. (Excl. VAT)

SATV Redeemable


Delivery Method

Classroom-based, Instructor-led with emphasis on hands-on exercises


5 days

Start time: 09:00 (Registration will commence at 08:30 on the first day)

Available at Johanesburg, Cape Town & Pretoria

Please see dates below


The knowledge and skills that a learner must have before attending this course is as follows:

  • Knowledge and skills concerning the initial implementation and configuration of core Windows Server services including Active Directory Domain Services (AD DS), Networking Services and Microsoft Hyper-V.

Course Objectives

At the end of this course, you should be able to do the following:

  • Configure and Troubleshoot Domain Name System 
  • Maintain Active Directory Domain Services 
  • Manage User and Service Accounts 
  • Implement Group Policy Infrastructure 
  • Manage User Desktops using Group Policy 
  • Install, Configure and Troubleshoot Network Policy Server 
  • Implement Network Access Protection 
  • Implement Remote Access 
  • Optimize File Services 
  • Configure Encryption and Advanced Auditing 
  • Deploy and Maintain Server Images
  • Implement Update Managements 
  • Monitor Windows Server 2012

Exam & Certifications

This course prepares students to write Exam 70-411: Administering Windows Server 2012 and counts as credit towards the Microsoft Certified Solutions Associate (MCSA): Windows Server 2012.

Course Topics

Module 1: Configuring and Troubleshooting Domain Name System

This module explains how to configure and troubleshoot DNS, including DNS replication and caching.


  • Configuring the DNS Server Role 
  • Configuring DNS Zones 
  • Configuring DNS Zone Transfers 
  • Managing and Troubleshooting DNS


Lab : Configuring and Troubleshooting DNS 

  • Configuring DNS Resource Records
  • Configuring DNS Conditional Forwarding
  • Installing and Configuring DNS Zones 
  • Troubleshooting DNS

Module 2: Maintaining Active Directory Domain Services

This module explains how to implement virtualized domain controllers and readonly domain controller (RODCs). It also explains how to perform common AD DS administrative tasks and manage the AD DS Database.


  • Overview of AD DS 
  • Implementing Virtualized Domain Controllers 
  • Implementing RODCs 
  • Administering AD DS
  • Managing the AD DS Database


Lab : Maintaining AD DS 

  • Installing and Configuring a RODC 
  • Configuring AD DS Snapshots
  • Configuring the Active Directory Recycle Bin 
  • Optional Exercise- Cloning a domain controller

Module 3: Managing User and Service Accounts

This module explains how to create, configure and automate the creation of user accounts. It also explains how to configure account-related properties of user objects. It further explains how to create and administer Managed Service Accounts.


  • Configuring Password Policy and User Account Lockout Settings
  • Configuring Managed Service Accounts


Lab : Managing User and Service Accounts 

  • Configuring Password Policy and Account Lockout Settings 
  • Creating and Associating a Managed Service Account

Module 4: Implementing a Group Policy Infrastructure

This module explains how to implement a GPO infrastructure. This also teaches how to perform common GPO management tasks, and manage GPOs by using Windows PowerShell. It also focuses on troubleshooting the application of GPOs.


  • Introducing Group Policy 
  • Implementing and Administering GPOs
  • Group Policy Scope and Group Policy Processing
  • Troubleshooting the Application of GPOs


Lab : Implementing a Group Policy Infrastructure 

  • Creating and Configuring Group Policy Objects
  • Managing GPO Scope 
  • Verify GPO Application 
  • Managing GPOs

Module 5: Managing User Desktops with Group Policy

This module explains how you can use Group Policy Objects (GPOs) to implement desktop environments across your organization by using Administrative Templates, Folder Redirection, Group Policy preferences, and where applicable, use software deployment to install and update application programs. It is important to know how to use these various GPO features so that you can configure your users’ computer settings properly.


  • Implementing Administrative Templates 
  • Configuring Folder Redirection and Scripts 
  • Configuring Group Policy Preferences 
  • Managing Software with Group Policy


Lab : Managing User Desktops with Group Policy 

  • Implement Settings by Using Group Policy Preferences 
  • Managing Office 2013 by using Administrative Templates 
  • Deploying Software by using Group Policy 
  • Configuring Folder Redirection

Module 6: Installing, Configuring, and Troubleshooting the Network Policy Server Role

This module explains how to install and configure NPS, RADIUS Clients and servers. It also describes NPS authentication methods. It describe NPS authentication methods and how to monitor and troubleshoot NPS.


  • Installing and Configuring a Network Policy Server
  • Configuring RADIUS Clients and Servers
  • NPS Authentication Methods
  • Monitoring and Troubleshooting a Network Policy Server


Lab : Installing and Configuring a Network Policy Server 

  • Installing and Configuring NPS to Support RADIUS 
  • Configuring and Testing a RADIUS Client

Module 7: Implementing Network Access Protection

This module explains how to configure, monitor, and troubleshoot NAP. It also explains how NAP can help to protect your network and the various NAP enforcement processes.


  • Overview of Network Access Protection 
  • Overview of NAP Enforcement Processes
  • Configuring NAP 
  • Configuring IPSec Enforcement for NAP 
  • Monitoring and Troubleshooting NAP


Lab : Implementing Network Access Protection 

  • Configuring NAP Components 
  • Configuring Virtual Private Network Access 
  • Configuring the Client Settings to Support NAP

Module 8: Implementing Remote Access

In this module, you will learn how to implement and manage remote access in Windows Server 2012. You will also learn how to implement DirectAccess by using the Getting Started wizard, implement and manage an advanced DirectAccess infrastructure, and implement VPN. 


  • Overview of Remote Access 
  • Implementing DirectAccess by Using the Getting Started Wizard 
  • Implementing and Managing an Advanced DirectAccess Infrastructure 
  • Implementing VPN 
  • Implementing Web Application Proxy


Lab : Implementing DirectAccess by Using the Getting Started Wizard  Verifying Readiness for a DirectAccess Deployment

  • Configuring DirectAccess 
  • Validating the DirectAccess Deployment


Lab : Deploying an Advanced DirectAccess Solution 

  • Preparing the Environment for DirectAccess 
  • Implementing the Advanced DirectAccess Infrastructure
  • Validating the DirectAccess Deployment


Lab : Implementing VPN 

  • Implementing VPN
  • Validating the VPN Deployment


Lab : Implementing Web Application Proxy 

  • Implementing Web Application Proxy 
  • Validating the Web Application Proxy Deployment

Module 9: Optimizing File Services

This module describes FSRM, configure quotas, file screening, and storage reports and implement classification management and file management tasks. It describes the components of the DFS. I also explains how to configure DFS namespaces and DFS replication.


  • Overview of FSRM 
  • Using FSRM to Manage Quotas, File Screens, and Storage Reports
  • Implementing Classification and File Management Tasks 
  • Overview of DFS 
  • Configuring DFS Namespaces 
  • Configuring and Troubleshooting DFS Replication


Lab : Configuring Quotas and File Screening Using File Server Resource Manager 

  • Configuring File Server Resource Manager Quotas 
  • Configuring File Screening and Storage Reports


Lab : Implementing Distributed File System 

  • Installing the DFS role service 
  • Configuring a DFS Namespace 
  • Configuring DFS Replication

Module 10: Configuring Encryption and Advanced Auditing

This module explains how to encrypt files using EFS and configure advanced auditing features.


  • Encrypting Drives by Using BitLocker 
  • Encrypting Files by Using EFS 
  • Configuring Advanced Auditing


Lab : Configuring Encryption and Advanced Auditing 

  • Using Windows BitLocker Drive Encryption to Secure Data Drives 
  • Encrypting and Recovering Files 
  • Configuring Advanced Auditing

Module 11: Deploying and Maintaining Server Images

This module explains how to create and manage server images by using Windows Deployment Services


  • Overview of Windows Deployment Services 
  • Managing Images 
  • Implementing Deployment with Windows Deployment Services 
  • Administering Windows Deployment Services


Lab : Using Windows Deployment Services to Deploy Windows Server 2012

  • Installing and Configuring Windows Deployment Services 
  • Creating Operating System Images with Windows Deployment Services
  • Configuring Custom Computer Naming 
  • Deploying Images with Windows Deployment Services

Module 12: Implementing Update Management

This module explains how to use Windows Server Update Services (WSUS) to deploy updates to Windows servers and clients.


  • Overview of WSUS 
  • Deploying Updates with WSUS


Lab : Implementing Update Management 

  • Implementing the WSUS Server Role 
  • Configuring Update Settings 
  • Approving and Deploying an Update by using WSUS

Module 13: Monitoring Windows Server 2012

This module explains the monitoring tools available in Windows Server 2012. it also explains how to use Performance Monitor and monitor events.


  • Monitoring Tools 
  • Using Performance Monitor
  • Monitoring Event Logs


Lab : Monitoring Windows Server 2012 

  • Establishing a Performance Baseline 
  • Identifying the Source of a Performance Problem 
  • Viewing and Configuring Centralized Event Logs