Symantec Management Platform 7.1: Administration (AT8400)

This 5-day course is designed for IT specialists and system administrators tasked with installing, configuring, managing, and troubleshooting Symantec Management Platform.


Certified Training Course




R 19 610 p.p. (Excl. VAT)*
*Pricing may be subject to change due to exchange rate volatility.

SATV Redeemable 


Delivery Method

Classroom-based, Instructor-led with emphasis on hands-on exercises.


5 days

Start time: 09:00 (Registration will commence at 08:30 on the first day)


Before attending this course, students must have basic working knowledge of:

  • Microsoft Windows
  • Networking concepts, including LANs, network adapter cards, drivers, and operating systems
  • Computer hardware components such as hubs, switches, and routers
  • Using VMware (is helpful but not required)

Course Objectives

At the end of this course, you should be able to do the following:

  • Install, configure, and troubleshoot Symantec Management Platform and Symantec Management Agent.
  • Populate the database by discovering resources and importing them from Active Directory, and then view resources in Resource Manager.
  • Build organisational views and groups, filters, targets, policies, and tasks.
  • Assign security, privileges, and permissions to user accounts and roles.
  • View, customise, and edit reports.
  • Set up and manage sites, site servers, subnets, hierarchy, and replication in your environment.

Exam & Certifications

The exam associated with this training course, Administration of Symantec Management Platform 7.1 (Exam Code: 250-403), has been discontinued. To become a Symantec Certified Specialist (CSC), have a look at some of the other courses' exams as based on your specific area of product expertise with Symantec products.

Course Topics

1. Understanding the Symantec Management Platform

  • Introducing the Symantec Management Platform
  • Learning about Symantec Management Platform components
  • Symantec Management Platform concepts
  • How the Symantec Management Platform works

2. Installing Symantec Management Platform

  • Architecture considerations and installation requirements
  • Using Symantec Installation Manager
  • Installing Symantec Management Platform
  • Accessing the Symantec Management Console
  • Configuring settings after installation
  • Managing accounts

3. Symantec Management Console

  • Getting to know the enhanced console views
  • Getting to know the Symantec Management Console

4. Discovering Resources

  • Importing computers and users from Active Directory  
  • Performing Network Discovery
  • Discovering computers using Domain Membership

5. Resource Manager

  • Understanding resources
  • Using the Resource Manager

6. Installing and Setting Up the Symantec Management Agent

  • Understanding the Symantec Management Agent
  • Verifying the Symantec Management Agent
  • Installing the Symantec Management Agent installation
  • Setting Symantec Management Agent installation options

7. Configuring Symantec Management Agent

  • Configuring Symantec Management Agent settings
  • Determining when to use unicast and multicast
  • Installing and viewing Symantec Management Agent plug- ins

8. Agent Communication with Notification Server

  • Introducing Symantec Management Agent and Notification
  • Server communication
  • Looking at the data flow

9. Creating and Managing Organisational Views and Groups

  • Learning about organisational views and groups
  • Creating organisational views and groups
  • Managing organisational views and groups

10. Creating and Managing Filters

  • Introducing filters
  • Managing and working with existing filters
  • Building new filters using the Query Builder

11. Creating and Managing Targets

  • Introducing targets
  • Working with targets
  • Applying resource scoping to filters and targets

12. Creating and Managing Policies

  • Getting to know policies
  • Understanding user-based policies
  • Understanding how the Symantec Management Agent receives policies
  • Understanding maintenance policies
  • Configuring automation policies
  • Managing shared schedules

13. Creating and Managing Tasks

  • Overview of task management
  • Creating and scheduling tasks Creating jobs
  • Using a workflow
  • Task management communication and processing

14. Security

  • Learning about security
  • Managing user accounts, roles, privileges, and permissions
  • Learning about resource scoping

15. Reporting

  • Introducing reporting
  • Introducing IT Analytics Solution
  • Creating a custom report
  • Working with report results

16. Site Management

  • Introducing site management
  • Managing sites, site servers, and subnets
  • Working with task service
  • Working with package service

17. Replication

  • Understanding replication
  • Setting up and configuring replication
  • Running replication

18. Hierarchy

  • Understanding hierarchy
  • Setting up a Notification Server hierarchy
  • Configuring hierarchy replication
  • Changing the hierarchy topology

19. Troubleshooting

  • Learning about Symantec Management Platform troubleshooting tools
  • Using NSConfigurator
  • Using Remote Altiris Agent Diagnostics
  • Troubleshooting the Symantec Management Agent
  • Troubleshooting Event inboxes

20. Backing up the Server and Database

  • Symantec Management Platform components needed for recovery
  • Backing up the IIS default Web Site Virtual Directories
  • Backing up the Configuration Management Database

21. Migrating Versions of Symantec Management Platform

  • Migrating Symantec Management Platform
  • Migrating from 6.x to 7.0
  • Migrating from 7.0 to 7.1