VMware vSphere: Troubleshooting Workshop V5.5 (VM-TSHOOT)

This hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere environment.


Certified Training Course




R 22 900 p.p. (Excl. VAT)

SATV Redeemable 


Delivery Method

Classroom-based, Instructor-led with emphasis on hands-on exercises


5 days Start time: 09:00 (Registration will commence at 08:30 on the first day)

Available at Johannesburg

Please see dates below


Required prerequisites include completion of one of the following: 

  • VMware Certified Professional 5 – Datacenter Virtualization (VCP5-DCV) 
  • VMware vSphere: Fast Track [V5.1] 
  • VMware vSphere: Optimize and Scale [V5.1] 
  • Equivalent knowledge and administration experience with ESXi and vCenter Server Experience working with a command-line interface is highly recommended. 

Course Objectives

By the end of the course, you should gain an understanding of the functionality in vSphere 5.5 and be able to meet the following objectives:

  • Use the VMware vSphere Web Client, the command-line interface, and log files to diagnose and correct problems in vSphere 
  • Configure SSL certificates 
  • Troubleshoot networking issues 
  • Troubleshoot storage issues
  • Troubleshoot vCenter Server issues 
  • Troubleshoot ESXi host issues 
  • Troubleshoot vSphere cluster issues
  • Troubleshoot VMware vSphere vMotion issues 
  • Troubleshoot virtual machine issues 

Exam & Certifications

This course helps to prepare you for the following certification:

  • VCP5-DCV

Course Topics

1. Course Introduction

  • Introductions and course logistics 
  • Course objectives

2. Introduction to Troubleshooting

  •  Using a structured approach to troubleshooting

3. Troubleshooting Tools

  • Adding the VMware vSphere Management Assistant to an Active Directory environment
  • Using commands to record information about your vSphere configuration 
  • Locating important log files
  • Gathering log bundles for technical suppor

4. SSL Cerificates

  • Implementing SSL certificates for vCenter Server
  • Implementing SSL certificates for ESXi

5. Networking

  • Troubleshooting standard switch issues 
  • Troubleshooting virtual machine network connectivity issues 
  • Troubleshooting management network connectivity issues 
  • Troubleshooting distributed switch issues

6. Storage

  • Troubleshooting LUN connectivity issues
  • Troubleshooting multipathing issues

7. Cluster Management

  • Troubleshooting vSphere cluster issues 
  • Troubleshooting vSphere vMotion issues

8. vCenter Server and ESXi

  • Troubleshooting vCenter Server issues
  • Troubleshooting ESXi host issues

9. Virtual Machines

  • Troubleshooting virtual machine state issues 
  • Troubleshooting VMware Tools installation issues 
  • Troubleshooting VMware snapshot issues 
  • Troubleshooting virtual machine power-on issues