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Service Delivery Services

Flexible & efficient IT service management resources

Strengthen your IT capabilities with a flexible, on-site workforce and backed by a pool of experts.

Overview

Seamlessly incorporate highly-skilled IT staff into your workforce to help you administer, implement or optimise technology solutions. With industry-specific experience and expert skills, you too can have access to flexible resourcing that’s fit-for-purpose and rightly-placed the first time. Our service delivery team members can help you uplift your IT capabilities and raise your service delivery maturity to the next level, whether on a temporary basis (while your staff learn the ins-and-outs of a technology solution) or by expanding your workforce with a readily available talent pool. You now have the opportunity to deliver the business value expected of the IT department with consistency and agility across business cycles.

Benefits

  • Flexibly expand your workforce in the short or long term;
  • Reduce unnecessary upfront staff sourcing and placement costs;
  • Match candidate profiles by industry or expertise with client environments and your business requirements;
  • Effectively place highly skilled IT resources on-site;
  • Have access to a hierarchy of technical support and escalation levels;
  • Have access to a talent pool of skilled IT resources;
  • Improve internal service delivery metrics, such as turnaround time, quality, and customer satisfaction.

Download our Service Delivery Services brochure

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The [IT Infrastrucutre] project made a huge impact on the business. With phase 1 done, we can now use the planned budget to spend on other important IT projects, because it addressed the production and DR environments for us for the next 5-7 years. Even when one of the suppliers struggled coming to the party with equipment on time, the AVeS team was still super. I’d recommend them 100%.

Wayne V.

IT Administrator, Euro Steel

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